What are the phone costs associated with Agent CRM?

- Making Calls: $0.032/minute

- Receiving Calls: $0.019/minute

- Text Messages: $0.018/sms segment (please see this LINK for an SMS segment calculator)

- Emails: $0.0015/email

Carrier Fees

For every SMS sent, there is a corresponding carrier fee that is passed from the carrier. The cost is determined on a carrier-by-carrier basis. For example, if you are sending to a customer who has AT&T as their carrier, it will be different than if they have T-Mobile, etc. Here are the carrier fees you can generally expect per SMS:

- AT&T: $0.01/sms segment sent

- Verizon: $0.01/sms segment sent

- T- Mobile: $0.02/sms segment sent and received

- US Cellular: $0.02/sms segment sent

- All other carriers: $0.02/sms sent

A2P Phone Registration

In 2023, phone carriers imposed new regulations to register, monitor, and if necessary restrict how business use SMS services. Additional registration costs will be dependant on your registration type.

*Phone rates may change at any time. Review here for current fees.

Go to https://support.agent-crm.com/phone to know more.

Join us for a live A2P registration and troubleshooting call here: http://live.agent-crm.com/a2pA2P

In 2023, phone carriers imposed new regulations to register, monitor, and if necessary restrict how business use SMS services. These changes were placed in order to reduce spam rates within the United States.

A2P stands for Application-To-Person, meaning you use a system to send SMS messages.

Since August 31st 2023, US carries have required registration in order to send SMS text communications. Features dependant on text messaging will be filtered and blocked by phone carriers until registration is complete.

To learn more, go to: https://support.agent-crm.com/phone

Join us live for phone registration troubleshooting: http://live.agent-crm.com

Our free as well as premium training courses are hosted on a separate website, Branning Library. When you attempt to access the courses, please check to see that you have logged in first. Use the same email you signed up for Agent CRM with.

If you still have trouble accessing your content, please send us an email HERE and we'll take care of it for you.

You can download the Agent CRM mobile app through App Store and Play Store.

Your Agent CRM subscription includes all the tools you need to manage and automate your business. This is focused primarily on contacts you already have access to, or ad campaigns that you set up yourself.

If you would like expert help from our team with Facebook ad campaigns we have compiled our best marketing resources into a program called Marketing+. This is an upgrade to Agent CRM that includes prebuilt ads, a simplified ad launcher and more.

Find out more about Marketing+

While we do not offer a reduced monthly subscription rate, you can save on your subscriptions to Agent CRM as well as Marketing+ through our Package Promotions. The longer you commit upfront, the more you save.

Explore promos here: https://promo.agent-crm.com